MANAGED IT |
SECURITY |
PROJECTS
Everything Your Business Needs.
to run confidently on technology
From day-to-day helpdesk to enterprise-grade security — OneTree handles it all so your team can focus on what matters.
// Our Secret Ingredient
Done For You
Managed IT Services
Our comprehensive managed services ensure your business technology runs smoothly 24/7. From proactive monitoring to rapid incident response, we’ve got you covered. Experience peace of mind knowing that expert technicians are always watching over your infrastructure, ready to address any issues before they impact your operations.
IT that works as hard as you do — without the headaches.
//Choose Your Plan
Everything Bagels Make Everything Better
“Designing and implementing a custom IT package and tech stack that address your infrastructure, daily technological needs, and e-growth goals” sounds overwhelming and complicated. So we don’t do that.
Instead, we build a bagel for your business!
We start with the basics – the IT equivalent of flour, water, and yeast – infrastructure, security, and software service.
Keep it Simple
Plain Bagel.
Infrastructure
Ensuring you’ve got the equipment, services, and pathways you need to communicate and collaborate.
Security
We protect you, your people, your data, your clients and your business – all without a super cape! (usually …)
Software
There’s a program or app for everything; and now there’s us to help you manage it all.
Service/Labor
Task-based service model where you take the lead. Tag us in when you need help and pay for only the hours you actually use.
Ideal For
Businesses with some IT who just need to call in backup for projects. Businesses with low need like smaller organizations, low tech use, and those who are DIY-divas.
Get Jiggy With IT
Everything Bagel.
Start With A Great Base
The same level of amazingness we have with our plain bagel … but wait, there’s more!
Service/Labor
We upgrade you to our all-inclusive service model that frees you to focus on your business. We function as your new IT department and you just do you! … but wait, there’s even more!
Consultation
Navigating technology as a business owner is way less complicated when you’ve got a guide to help you scale, update, and transition with minimal impact to operations. (translation: we hold your hand and help you do it without crashing everything.)
Ideal For
Business owners who want to be hands-off. Just because we’re over here geeking out about networks doesn’t mean you have to be. You can go do literally anything else! Businesses who prefer predictable cost. Traditional IT models are unpredictable in a way that can be crippling for some businesses. We opted to do … not that.
//Our Process
How it Works
From “Hello” to Fully Covered in 4 Steps
Tech Support (Phone, Email, Remote, Onsite)
- Helpdesk ticketing system
- Remote troubleshooting sessions
- End-user training & guidance
- Issue escalation management
24/7 Server & Workstation Monitoring
- Uptime monitoring
- CPU/memory/disk alerts
- Network latency tracking
- Automated incident response
- Monthly reporting
Workstation & Server Update Management
- OS patch scheduling & deployment
- Third-party software updates
- Driver updates
- Rollback management for failed updates
Mobile Device Management for Company Devices
- Device enrollment & provisioning
- Remote wipe & lock capabilities
- App deployment & management
- Compliance policy enforcement
- Device inventory tracking
Technology Vendor Management
- Vendor contract & license tracking
- Vendor communication & escalation
- SLA monitoring with third parties
- Procurement assistance
- Technology renewal reminders
Fractional CIO/CTO Services
- IT strategy & roadmap planning
- Technology budget planning
- Executive-level IT reporting
- Technology risk assessment
- Digital transformation consulting
Remote System Access for Employees
- VPN setup & management
- Remote desktop configuration
- User access provisioning & deprovisioning
- Multi-site connectivity
- Access permission management
Ongoing Maintenance for All Servers
- Patch management
- Performance tuning
- Hardware health checks
- Log review & cleanup
- Scheduled maintenance windows
Offsite Backup for All Servers
- Automated backup scheduling
- Cloud storage management
- Backup integrity verification
- Retention policy management
- Backup failure alerts
Backup & Disaster Recovery for Key Workstations
- Workstation image backups
- Disaster recovery planning
- Bare-metal restore capability
- Recovery testing & drills
Fully Hosted Email (Own Domain)
- Domain DNS configuration
- Mailbox provisioning & deprovisioning
- Email routing & relay setup
- Spam & junk filtering
- Email quota management
Onsite Appliance for Immediate Server Recovery (BCDR)
- BCDR appliance installation & configuration
- Local virtualization for instant failover
- Continuous data replication
- Appliance health monitoring
- Failover testing & verification
Managed Email Backup & Archiving
- Email archiving policy configuration
- Compliance & eDiscovery support
- Mailbox backup scheduling
- Email restoration on demand
- Archive search & retrieval
M365/Google Workspace Management
- License management & provisioning
- User account administration
- App & integration configuration
- Policy & compliance settings
- Storage & quota management
- Conditional Access policy configuration
Managed Networking (Firewall/Wireless)
- Firewall rule configuration
- Wireless access point management
- VLAN setup & segmentation
- Network performance optimization
- Firmware & patch updates
Managed Power for Network Infrastructure
- UPS (Uninterruptible Power Supply) monitoring
- Surge protection management
- Power failure alerting
- Battery health & replacement scheduling
Business-Grade Firewall/Router
- Firewall rule configuration
- Firmware updates
- Traffic logging & analysis
- Intrusion attempt alerts
- Failover management
Network-Level Intrusion Detection/Prevention
- IDS/IPS rule management
- Real-time threat detection
- Anomalous traffic alerting
- Incident logging & reporting
- Signature & rule updates
Multi-Factor Authentication Tool
- MFA policy setup & enforcement
- Authenticator app provisioning
- User enrollment & support
- MFA bypass audit logging
- Integration with SSO platforms
AI-Assisted Email Anti-Spam & Anti-Phishing (M365/GW)
- Phishing email detection & quarantine
- Spam filter tuning
- Spoofing protection (DMARC/DKIM/SPF)
- Malicious link scanning
- User-reported phishing review
Web Filtering for Workstations
- Category-based website blocking
- Custom allow/block lists
- Policy enforcement by user/group
- Browsing activity reporting
- DNS-level filtering
24/7 Security Operations Team Monitoring
- Round-the-clock threat monitoring
- Security incident triage & escalation
- Threat intelligence integration
- Incident response coordination
- Post-incident reporting
24/7 Monitored Security Suite for Workstations
- Endpoint detection & response (EDR)
- Antivirus & anti-malware management
- Behavioral threat analysis
- Automated threat containment
- Workstation security health reporting
24/7 Monitoring for All Managed Networks
- Continuous network traffic analysis
- Unauthorized device detection
- Bandwidth anomaly alerts
- Security event correlation
- Network security reporting
24/7 Monitoring for Identity Threats (M365)
- Compromised account detection
- Impossible travel alerts
- Privileged account activity monitoring
- Login anomaly detection
- Identity protection policy management
Password Management Software
- Password vault deployment
- User onboarding & training
- Shared credential management
- Password policy enforcement
- Audit & reporting
Physical Security Consulting
- Facility access control assessment
- Security camera placement recommendations
- Badge/key card system consulting
- Physical vulnerability assessment
- Security policy development
Low Voltage Wiring Installation
- Structured cabling (Cat6/Cat6A)
- Patch panel installation & labeling
- Cable management & organization
- Network jack installation
- Cable testing & certification
Camera System Installs/Revamps
- Camera placement & mounting
- NVR/DVR setup & configuration
- Remote viewing setup
- Motion detection configuration
- Camera system maintenance
VOIP Phone System Installation/Setup
- VOIP platform selection & provisioning
- Phone hardware installation
- Extension & dial plan configuration
- Voicemail & auto-attendant setup
- Number porting & carrier management
Access to Projects Team for Large Installs and Migrations
- Project scoping & planning
- Server & infrastructure migrations
- Office moves & relocations
- Cloud migration assistance
- Post-project documentation & handoff
Anything Else You Need — We Love a Challenge!
- Custom technology consulting
- Vendor evaluation & procurement
- IT process automation
- Technology gap analysis
- Ad hoc infrastructure projects
Instant Pricing
Build Your IT Package
Select your services to get an instant estimate. Prices shown are indicative — a detailed quote follows your selections.
Your Estimate
// Get in Touch
Let's Build Something Together
Have a project in mind? We’d love to hear it from you. Send us a message and we will reach out within 24 hours.
info@onetree.tech
Phone
503.482.8646
Mailbox
PO Box 3264
Clackamas, OR 97015
Party with a purpose 🎉
We inject a little play into everything we do; we work on exciting projects, we accomplish awesome things, and our playlists are fuego.